Warranties - Return Policies - Shipping

Warranty - Privacy
AllSun Solar Products offers free shipping within the Continental U.S.

Your privacy is extremely important to us. Our website uses 256-bit encrypted
Secure Socket Technology. (SSL)

Warranty:
We want you to be 100% satisfied with your purchase!
AllSun Solar Products stands behind every purchase and warranty.

Please review the manufacturers warranty information included in the
product description for each item listed.

Returns:
Customers must obtain a return authorization number prior to returning the product.
Contact AllSun Solar Products by phone or e-mail to be issued a return authorization number.
Returns without a return authorization number will not be accepted.
Please return the product in the original box with all accessories.

Each product line has various return policies.
Re-stocking fees could range from 10% to 20% on products being returned for non defective reasons.

Out-of-Stock Products:
Most items will ship within 1-3 business days.
If the product is out-of-stock, we will inform you as soon as possible.
You will have the option to back-order the product, or cancel your purchase.

Customer Purchase Cancellations:
If you decide to cancel the purchase after ordering the item.
AllSun Solar Products reserves the right to charge a 3% credit card transaction fee on all cancelled orders.
This fee covers pre-shipping and handling costs, and credit card cancellation costs.

Shipping:
Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Please Note: We do not ship to Post Office Boxes.

Greenhouse LTL - Freight Carriers:
Due to box - weight restrictions, some greenhouses ship using a certified freight carrier.
Depending on the truck size, the greenhouse will be delivered curbside or in your driveway.
The driver is not required to unload (although most will help) so you should have some help
available to unload your order. Free shipping applies to continental 48 States of the USA.

Shipping Greenhouses to Canada, Alaska and Hawaii:
Please contact a freight forwarding company from below or call our customer service department for details.

To Hawaii:
DHX - Dependable Hawaiian Express
Rancho Dominguez, CA
http://www.dhx.com/
(800) 488-4888

or

Aloha Express Freight Forwarders
Compton, CA
https://www.alohafreight.com/
(310) 631-6116

To Alaska:
Pacific Alaska Freightways
Fife, WA
http://www.pafak.com/

AllSun Solar Products LLC, is an authorized distributor for all products listed on this website. AllSun Solar Products utilizes UPS, FedEx, and USPS for all ground and expedited overnight deliveries.

We do ship to Alaska and Hawaii and to the following territories in Canada, a flat rate fee will apply. (AB,BC,MB,NB,NS,ON,QC,SK) The customer is responsible to pay all duties and taxes at customs.

Price Match Guarantee - We'll match the prices of our online competitors.
Our Matching price program excludes Amazon, eBay, WayFair and the Big Box stores.
Please call us or write for details!

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